よくある質問
ご注意：Genki Garbの衣類は医療機器ではありません。必ずVADチームと機器メーカーの指示に従ってください。
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Device Compatibility Guide
Do you support HeartMate VAD devices?
Answer :
Yes, our LVAD gear and medical shirts are specifically designed to fit HeartMate III and HeartMate 2 LVAD devices comfortably. Our adaptive wear is engineered for patients using these cardiac support devices, with special attention to device placement and comfort requirements.
Are your products compatible with other VAD brands?
Answer :
Our LVAD gear and comfort wear are designed for HeartMate devices, including the HeartMate III. If you use a different device, contact our support team before ordering to check compatibility.
Can your products be used with other medical devices?
Answer :
Our primary focus is creating specialized LVAD gear and medical clothing, but some products may suit other medical devices. Contact us to discuss your specific medical device needs.
LVAD Gear and Medical Wear Collection
What types of LVAD gear and medical clothing do you offer?
Answer :
Our comprehensive collection of LVAD gear includes:
- Short-sleeve LVAD medical shirts for HeartMate devices
- LVAD-friendly tank tops for warm weather comfort
- VAD medical shorts with secure device storage
- Essential LVAD gear and accessories for daily activities
- Specialized comfort wear designed for cardiac device management
All our LVAD gear and clothing is designed with input from the VAD community to ensure it meets real patient needs.
Do you offer LVAD bags or HeartMate 3 consolidated bags?
Answer :
We're developing specialized LVAD storage gear, including HeartMate 3 consolidated bags. Sign up for our newsletter to be notified when these products become available.
Are LVAD vests available?
Answer :
While LVAD vests are in development, we're actively working with the VAD community to create comfortable vest options for HeartMate LVAD patients.
Medical Clothing Features
Can I wear your LVAD gear under regular clothes?
Answer :
Yes! Our medical wear features compression material that securely holds your LVAD equipment close to your body, creating a smooth silhouette perfect for layering.
How does the LVAD battery storage work?
Answer :
Our LVAD gear includes multiple integrated pockets specifically for batteries, available in both medical shirts and shorts. These provide convenient, discreet storage for HeartMate III and HeartMate 2 batteries.
How many hours of power do HeartMate 3 batteries provide?
Answer :
Abbott, the manufacturer of the HeartMate 3, states that its batteries "provide up to 17 hours of uninterrupted power" (source: cardiovascular.abbott). Actual runtime varies, so follow your VAD team's guidance and always carry charged spares. Genki Garb makes the clothing that carries those batteries, not the batteries themselves.
What materials are used in your medical wear?
Answer :
We use high-quality, breathable compression materials that offer comfort, durability, and ease of care. Our shirts are 85% nylon and 15% spandex, our tank tops 94% nylon and 6% spandex, and all are machine washable.
Ordering & Shipping
Where can I buy your LVAD gear and medical clothing?
Answer :
Our LVAD gear and medical wear is available through our website and Amazon store. For the best selection of HeartMate compatible clothing, we recommend shopping directly through our website.
What is your shipping policy?
Answer :
We offer domestic shipping (3-5 business days) and international shipping (7-14 business days). All orders include tracking information.
Are your products HSA-eligible?
Answer :
HSA eligibility depends on your plan. Please check with your plan administrator before purchasing.
Support & Resources
Do you provide resources for VAD patients?
Answer :
We offer a blog with articles about living with VADs, including tips for adapting to life with a HeartMate III LVAD.
How can I contact customer support?
Answer :
Reach our support team through our contact page or through our website's chat feature during business hours. We're here to help with any questions about our LVAD gear and medical wear solutions.