Do you support HeartMate VAD?

Yes, our HSA-eligible clothing is designed to fit HeartMate III, HeartMate 2, and HeartWare LVAD devices comfortably. Our adaptive wear is specifically engineered for patients using these cardiac support devices.

Are your products compatible with other VAD brands?

While we've optimized our comfort wear designs for HeartMate devices including the HeartMate III, many of our products are versatile enough to accommodate HeartWare LVAD and other brands. Please contact our customer support for specific compatibility information.

Can your products be used with other medical devices?

Our primary focus is creating specialized clothing for patients with VAD devices, but some of our products may be suitable for other medical devices. We recommend contacting us directly to discuss your specific needs.

What type of VAD clothing do you offer?

We currently offer two main styles of LVAD-friendly tops for patients:

• A comfortable shirt with sleeves for full coverage
• A tank top for warmer weather or layering

All our products are HSA-eligible medical wear designed for optimal comfort.

What type of VAD Gear and Clothing do you sell?

Our current product line includes:

• LVAD-friendly shirts compatible with HeartMate III and HeartWare
• LVAD-friendly tank tops for comfort wear
• LVAD-compatible shorts

We're continuously expanding our range based on customer feedback and needs.

Do you offer LVAD bags or HeartMate 3 consolidated bags?

We're excited to share that we're currently developing an LVAD bag solution, including options for HeartMate 3 consolidated bags. We understand the importance of having a reliable, purpose-built bag for your LVAD equipment and are designing our products with input from the VAD community. Sign up for our newsletter to be notified when our LVAD bags become available.

Do you offer LVAD vests?

While we don't currently offer LVAD vests, we're actively gathering customer feedback to develop comfortable and practical vest options for HeartMate III and HeartWare LVAD patients. If you're interested in helping us bring LVAD vests to market, please contact us. Your input is valuable in shaping our future offerings.

Do you offer sizes for children or teens with VADs?

At present, our focus is on adult sizes for HeartMate and HeartWare LVAD patients. However, we're exploring the possibility of expanding into youth sizes. Please sign up for our newsletter to stay updated on new product releases.

Can I wear your LVAD clothing under my regular clothes?

Yes, absolutely! Our comfort wear is designed with layering in mind. They're made from compression material that holds your HeartMate III or HeartWare LVAD equipment close to your body, creating a smooth silhouette that works well under other clothing.

Does your clothing hold LVAD Batteries?

Yes, our designs include multiple integrated pockets specifically for LVAD batteries. This feature is available in both our shirts and shorts, allowing for convenient and discreet battery storage for HeartMate III, HeartWare, and other VAD systems.

What materials are used in your products?

We use high-quality, breathable compression materials that offer comfort, durability, and ease of care. Our medical-grade fabrics are selected specifically for LVAD patients, ensuring they're gentle on the skin and can withstand frequent washing.

Are your products machine washable?

Yes, all our products are machine washable. We recommend following the care instructions on the label for best results and longevity of the garment.

Where can I buy your LVAD shirts and clothing?

Our HSA-eligible LVAD shirts and comfort wear are available both on our Shopify website and through our Amazon store. While you might find other LVAD shirts on Amazon, our specialized HeartMate III and HeartWare LVAD-compatible clothing offers guaranteed quality and compatibility. For the best selection and most up-to-date inventory, we recommend shopping directly through our website.

How long does shipping take?

Shipping times vary depending on your location. Typically, domestic orders are delivered within 3-5 business days, while international shipping may take 7-14 business days.

Do you ship internationally?

Yes, we do offer international shipping to many countries. Shipping costs and delivery times may vary. Please check our shipping policy or contact customer support for more details.

What is your return policy?

We offer a 30-day return policy for unused items in their original packaging. For hygiene reasons, we cannot accept returns on products that have been worn or used, unless they are defective.

Are your products HSA-eligible?

Yes, all our adaptive clothing products for LVAD patients qualify as HSA-eligible medical wear. You can use your Health Savings Account to purchase our specialized comfort wear for cardiac devices.

Can I request custom modifications to your products?

While we don't currently offer customization services, we're always open to suggestions for improving our products to better serve HeartMate III and HeartWare LVAD patients. Please reach out to our customer service team with your ideas.

Are you planning to expand your product line?

Yes, we're continuously working on new products to meet the needs of our VAD community, including exploring options for LVAD vests, HeartMate 3 consolidated bags, and other comfort wear solutions. Sign up for our newsletter to be the first to know about new releases and to provide input on future products.

Do you provide resources for new VAD patients?

While we're not medical professionals, we do offer a blog with articles about living with VADs, including tips for adapting to life with HeartMate III and HeartWare LVAD devices. We also encourage you to join our community forums where you can connect with other cardiac device patients.

How can I contact customer support?

You can reach our customer support team via email at info@m-217.com, or through our website's chat feature during business hours. We're here to help with any questions about our HSA-eligible medical wear and comfort solutions for LVAD patients.